Shipping policy

Cm Living – Shipping Policy

Effective Date: 15.08.2026

We want to be upfront about how shipping works at Cm Living, especially since our furniture ships directly from our supplier partners rather than a single warehouse.

1. Order Processing Time

• Orders are typically processed within [1–3 business days] after payment confirmation.

• During high-demand periods (sales, holidays), processing may take slightly longer — we’ll notify you if there’s a significant delay.

2. Shipping Times

• Because items are fulfilled by different suppliers, transit times vary by product and destination:

• Domestic: approximately [7–14 business days]

• International: approximately [14–30 business days]

• Exact estimates are shown at checkout and in your order confirmation email where available.

• Large/bulky furniture items may take longer due to freight handling.

3. Multiple Items, Multiple Packages

• If your order includes items from different suppliers, they may arrive separately, in multiple shipments, at different times.

• You will not be charged extra for split shipments.

4. Shipping Costs

• Shipping costs are calculated at checkout based on item size, weight, and destination.

• We occasionally offer free shipping promotions — any minimum order thresholds will be noted on the site.

5. Order Tracking

• Once your order ships, you’ll receive a confirmation email with tracking information (where provided by the carrier/supplier).

• If you ordered multiple items, you may receive multiple tracking numbers.

6. Delays

• We are not responsible for delays caused by customs, weather, carrier issues, or high-volume periods, but we will do our best to keep you updated and help resolve any problems.

• If your order is significantly delayed beyond the estimated window, contact us at cmliving9@gmail.com and we’ll look into it.

7. Customs, Duties & Taxes (International Orders)

• International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These are the customer’s responsibility and are not included in the order total.

8. Incorrect Address

• Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, though we’ll try to help redirect the shipment if caught before dispatch.